> Rather there are usually complaints all around and toil often features quite prominently in periodic “employee happiness” surveys.
For me, this is something that is a pet peeve. Quit complaining and get to work fixing. I find most people are happy to complain and few will grab a shovel and do the work and it's endlessly frustrating. Maybe its signal for seniority though? (folks that have been around the block just roll up their sleeves and get to work?? not interested in title seniority, just folks that have figured out how to deal with this stuff)
Have you found "release manager" to be common as organizations scale? I despise the practice and prefer a ASAP CD model, but perhaps its inevitable once team size grows?
> As this example shows, once added, toil is very hard to remove.
IMO, it's the responsibility of the leaders (no title necessary) to make an active effort to remove this, maybe by force. Even those capable probably may not feel the ownership to do so, but at some point, that ownership either needs to be a) delegated by a leader or b) taken by someone who dare.
Another case of "Culture eats strategy for breakfast". Unfortunately, I re-learned these things too late.
Here's a 2 min audio version of "Whatever happened to, all the heroes 🎶🎶" from Wednesday Wisdom converted using recast app.
https://app.letsrecast.ai/r/e6701192-167c-4f7f-872d-02179afa601f
100% agreed with the post.
> Rather there are usually complaints all around and toil often features quite prominently in periodic “employee happiness” surveys.
For me, this is something that is a pet peeve. Quit complaining and get to work fixing. I find most people are happy to complain and few will grab a shovel and do the work and it's endlessly frustrating. Maybe its signal for seniority though? (folks that have been around the block just roll up their sleeves and get to work?? not interested in title seniority, just folks that have figured out how to deal with this stuff)
Have you found "release manager" to be common as organizations scale? I despise the practice and prefer a ASAP CD model, but perhaps its inevitable once team size grows?
> As this example shows, once added, toil is very hard to remove.
IMO, it's the responsibility of the leaders (no title necessary) to make an active effort to remove this, maybe by force. Even those capable probably may not feel the ownership to do so, but at some point, that ownership either needs to be a) delegated by a leader or b) taken by someone who dare.
Another case of "Culture eats strategy for breakfast". Unfortunately, I re-learned these things too late.